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Ash Hill is a Freelance News and Features Writer with a wealth of experience in the hobby electronics, 3D printing and PCs. She manages the Pi projects of the month and much of our daily Raspberry Pi reporting while also finding the best coupons and deals on all tech. This means that we offer our codes without charging any fees.

As for plans for MacPaw’s development in 2024, during the ongoing war, Kosovan says the company will continue with its global strategy, while adapting to new realities and global trends. And of course, corporate social responsibility took on a new dimension, with the MacPaw Foundation redirecting funds to support those affected by the war. It also took strategic measures such as halting sales in Russia and Belarus, and providing free access to ClearVPN to Ukrainian users to help protect them from cyberattacks.

When the scan finished, I used VO + Left arrow to get to my results table. Finally, I used VO + Right Arrow to get to the Run button. If I did not want to review the results, I could have used VO + Right Arrow to get to the Run button. When the operation was completed, CMM X made recommendations for optimizing my Mac. In Preferences, there are tabs including Assistant, Protection, and Menu. As with any app, check out Preferences to determine which features are controllable.

Preply’s diverse pool of highly qualified tutors, both native and non-native speakers, ensures that every employee, regardless of their current English level, can benefit. We do not currently use information about you obtained from any other person. However, by agreeing to this Policy, you confirm that you are aware that in the future we may receive information about you from other sources and combine this data with the information macpaw customer service we already have. This will help us to update, expand and analyse the data to attract new users. Paddle has also supported MacPaw in transitioning how they set their financial targets and KPIs to be a better fit with SaaS. Once this testing had been completed and CleanMyMac X was launched as a primarily SaaS product (with an option for one-off purchase), the focus shifted to maximizing retention of new subscription customers.

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The last controls on the screen were an option to quit the app and an OK button. It has a beautiful native macOS interface to compose requests, inspect server responses, generate client code and export API definitions. Update all your apps in one sweep, including the macOS itself. Everything is refreshed, and you can see what’s been added in each update. The Bitdefender Support Center is a valuable resource where you can find user guides, how-tos, video tutorials, and other articles to help solve any doubts you may have.

MacPaw’s contribution brought the total investment in the project up to $1.5 million. In fact, in 2023 IT services totaled $8 billion, accounting for 41.5% of Ukraine’s total exports and 4.9% of its GDP, as per a recent Lviv IT Cluster report. There’s also been a rise in IT specialists’ salaries, which also indicates the sector’s resilience. “The war has led to an increase in cybersecurity startups and investment opportunities in this area,” Kosovan told the Kyiv Independent in a recent interview.

Having the menu made accessible would offer users who are blind a quick way to access important features. Intelligent Payment Dunning in order to maximize the rate of successful payments even if it failed initially. Email Dunning helps create and send optimized pre-billing and payment failure messages to customers. This was despite the 15% drop in conversions that occurred post-launch, something companies often experience in the early days of moving to a SaaS model. This initial slowdown was more than compensated for by the 75% renewal rate of customers after the first year. CleanMyMac X boasts a colorful and highly user-friendly interface, which is somewhat uncommon for software in this industry.

This is certainly not the experience we want our customers to have. We take matters like this very seriously and are eager to resolve this for you as soon as possible. Unfortunately, we cannot find your customer support request while searching with your trust pilot nickname. You should have received an email from Trustpilot requesting more information about your issue.

MacPaw had seen this before, but with only a few customers, and they were trying to figure out the cause. The support team was responsive and helpful – they started by providing a number of potential solutions to try. But they and the tech team stayed with the issue, finally suggesting a hypothesis relating to their transition to a new customer portal.

Discover how Preply helped Advantio HR Generalist provide her team customized, engaging 1-on-1 English lessons with expert tutors. The period of processing and storage by the Controller and Processors of your Personal Data does not exceed the period necessary to fulfil the purposes for which it was collected. We store and process the Personal Data that We hold in the Pipedrive cloud-based CRM system. Next, I went to the Cleanup section of the sidebar and chose Email Attachments. With VO-Right Arrow, I was able to explore the page and then get to the Scan Button. Once the button was activated, VoiceOver said, “Pressed, Stop.” It took a few seconds to do the scan.

However, Kosovan says that MacPaw’s achievements extended beyond product development. Learn how Preply Business boosts your team’s language skills with flexible 1-on-1 tutoring solutions. Gain insight from global companies leveraging Preply’s top-tier tutors for improved communication & collaboration. Discover how BOBST succeeded in upskilling English language for its Italian workforce with 1 on 1 corporate language training from Preply Business.

MacPaw is a Ukrainian company that develops popular software for macOS and iOS. Among its products are top-ranked apps like CleanMyMac, Setapp, and Gemini Photos. We use dedicated people and clever technology to safeguard our platform. Had problems getting my subscription to Clean My Mac to open. When the suggestion given on the website didn’t work I called. The tech support team with Yaroslavl and even the developers worked with me to resolve my problem.

Tom’s Hardware is part of Future US Inc, an international media group and leading digital publisher. If you’re looking for more information on Tom’s Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page. Click this section and you’ll be able to enter your coupon details. Make sure to click “Apply” once you’ve pasted your MacPaw coupon code into the right box.

Had a problem with the software most likely caused by myself, I contacted MacPaw support. They were more than helpful and I received great support. Hiring support staff and building a top-notch support strategy within your company structure can cost a fortune. It’s way better to focus on your business agenda and let the outsourced customer Chat GPT support team take care of your users for a more reasonable cost. A problem activating the new version despite an active subscription was resolved quickly and efficiently by Bedreddin, so I’m back up and running and cleaning up my Mac. Ive been using macpaw products for many years but recently had reason to query a billing matter.

Activate the Free Download link and the trial app will start downloading. Anytime you get unsolicited email suggesting you will get some benefit out of using their product, service, shampoo, or whatever, you should start with the assumption that it is a scam. You will be correct many, many more times than you will be wrong. Please be aware that this code cannot be combined with any other discounts, offers, or promotions. Other apps such as MacKeeper or Bitdefender are more effective in detecting and preventing viruses from entering your Mac.

Redeeming a discount listed on Tom’s Hardware is always free – all you will need to pay is a discounted price for whatever items you want to buy. Add the products you want to your basket and head to the checkout when you’re ready to complete the purchase. The developer, MacPaw Way Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

If we engage such Processors, we will notify you of the engagement of such Processors. The Processors will process Personal Data in the manner determined by the Controller. The amount of your Personal Data transferred to the Processors is proportionate to the achievement of the purpose of the Processing of such data.

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But, within hours your Customer Service person took care of it. Use this comments board to leave complaints and reviews about MacPaw. Discuss the issues you have had with MacPaw and work with their customer service team to find a resolution. MacPaw aims to grow the Boston office to at least 30 team members by 2025.

Discover how Chaos Gears, a cloud migration, DevOps, and AWS app development company, expanded globally with 1-on-1 English training from Preply Business. If you do not agree with any changes to this Policy and do not want your information to be governed by its terms, you must stop using the Website and/or the services of MacPaw. We will delete or anonymize your personal data as soon as the purpose of storing such data has been served. This Policy describes in detail how we process your personal information and how we protect your data.

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The focus will be on international recruitment and supporting specialists already abroad with resident permits. In turn, Kosovan is also grateful for the support his company has received from customers and people worldwide, which he said had helped to keep the business afloat. Suzy Everist is a Product Marketing Manager at Preply and loves sharing stories on the life-changing power of learning a language. Since 2012, she’s worked in a variety of roles in the tech industry, including brand management, supply chain management, and social responsibility. Suzy relocated to Barcelona from the U.S. in 2023 and has embarked on her own language learning journey, currently learning Spanish on Preply. MacPaw has a team of over 200 employees, who are spread across offices in Kyiv, Ukraine, and San Francisco, California.

As a company, MacPaw pivoted to meet the challenges head-on, preparing for various scenarios and developing contingency plans to ensure the Kyiv office would stay operational. Still, Russia’s full-scale war on Ukraine has brought challenges and changes to Kosovan and his team. The company took a step to strengthen its international presence still more in September 2023, when it opened an office in Boston to connect it with its key markets.

Scroll to the bottom of the MacPaw store page and find the section labeled “Already have a coupon code”. To take advantage of this student discount, you’ll just need to enter your student .EDU email address to verify your student status. Once you’re verified by MacPaw as a student, you can redeem up to 30% off of your purchase. If you wonder where CleanMyMac is located on your Mac, it’s in the Applications folder if you followed install directions. They used to be useful with old macOS versions, but they are not needed anymore. Disable one of their services, so my computer runs faster.

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The company is committed to creating high-quality software that enhances the user experience and is constantly working to improve and evolve its products. You can foun additiona information about ai customer service and artificial intelligence and NLP. We’ll be happy to make a personal offline or online tour for you and your team. Contact [email protected] for cooperation and any additional information. From Apple II to the latest MacBook, our Museum offers you the unique collection of rare Apple products to discover and get inspired. Ideas start making a change when they are no longer just thoughts in your head.

“MacPaw experienced growth in certain areas while maintaining stability in others,” Kosovan says. MacPaw, founded in 2008 and the maker of CleanMyMac X, Setapp, ClearVPN, and other popular apps for Mac computers and devices, is perhaps emblematic of the sector as a whole. Some areas of the economy, however, have proved more resilient than others, and – remarkably – some companies are even finding opportunities amid the disaster of war. Discover how Preply Business enhanced the English proficiency of CloudPay’s Spanish team, boosting their confidence and performance.

Here you can find out the status of your subscription, update payment method, or cancel your subscription. I experienced a double charge and they promptly removed one https://chat.openai.com/ of the charges. I have used Clean My Mac X for a number of years on multiple Macs. It does an excellent job of keeping my machines OS working in top condition.

MacPaw is the controller of the personal data which are collected through this Website and further – which are processed by MacPaw. The use of the Website is governed by the Terms of Use of the Site, available at the link. I recommend starting with the free trial since CMM X is a paid app. This will give you a good feel for the app and help you decide if you want to make a purchase. Unfortunately, MacPaw does not provide phone or tech support. A free trial of the app, with limited functionality, is available from the MacPaw site.

My experience with their support team has always been being connected with actual technical people, be it engineers or the like. I always get a logical, efficient, and technically based answer. They came back to me and checked on their side if their annual order went off three times – as it looked like on my side. I’ve been using this software for a couple of years, it’s easy to scan for malware and get rid of junk, and I like it that it reminds me to do so.

I contacted MacPaw Customer Support and got immediate attention. They walked me through the process of trying to determine the problem and a fix was eventually found. They stayed with me all the time, over three days, until the solution was found. In case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license.

We will store your information for a specified period of time to achieve the purpose for which it was processed and stored in accordance with the requirements of applicable law. Consent is granted by you by visiting and using the Website, including when filling out online forms, applications on the Website and subsequently – when concluding an agreement. Event means an event held in your interests or in the interests of the organization you represent, for which you order a set of services to be provided by MacPaw to organize such an event.

There is an option to View Log that will list what has been deleted. Next, I stopped interacting with the table and used VO + Right Arrow to get to the Uninstall button. The first time you use this feature, you will be prompted to enter your computer’s user name and password. If you decide, you can manually select more items for deletion. While Bitdefender’s products may not win any beauty contests in terms of their interface design, they’re still incredibly practical and user-friendly.

That’s according to Oleksandr Kosovan, the founder and CEO of MacPaw, a software development company headquartered in Kyiv that develops and distributes software for Apple’s macOS and iOS operating systems. The company’s flagship product is CleanMyMac, a software tool designed to optimize and clean up Mac computers, making them faster and more efficient. CleanMyMac has won numerous awards and is used by millions of users around the world. MacPaw is a software development company that was founded in 2008 by Oleksandr Kosovan in Kyiv, Ukraine.

With its SaaS model still at an early stage, even after trebling its revenue MacPaw still has a long runway for growth ahead. Our new set of developer-friendly subscription billing APIs with feature enhancements and functionality improvements focused on helping you accelerate your growth and streamline your operations. Delete system junk, unwanted apps and malware, and tune your Mac for maximum speed. We believe that making great products requires seeing the world in a different light.

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However, it did detect slower installation of frequently used apps. Bitdefender uses cloud-based technologies to detect and remove e-threats. Since these processes don’t occur locally, using their security software won’t have any negative impact on your Mac’s performance. Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.

MacKeeper – your all-in-one solution for more space and maximum security. Bitdefender products can be used on Windows, macOS, Android, and iOS. CleanMyMac X’s Shredder tool is designed to give you peace of mind when deleting sensitive information.

Create a team, invite your team and everyone gets seamlessly the updates. And because we know how important it is to keep your work safe, everyone can work on a separate branch and merge changes only when ready; it’s almost as powerful as Git and as smooth as real-time sync. Building great software is hard, and developer tools should be helping you without the headaches. RapidAPI for Mac is exclusively built for macOS, so you should easily get the hang of it. Every feature is built intuitively with quick mouse or keyboard shortcut access.

The Safety Database that’s built into CleanMyMac X tells junk from important files. It knows the ways of your macOS and never deletes anything without asking. The CleanMyMac X’s smart Assistant will guide you through regular disk cleanups, even showing you what else is there to clean.

That app crashed and I reported it, but never heard back for 2 days. When I followed up, I was just given generic replies that the team was working on it and that they will get back to me with a response. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

Bitdefender products are designed to provide the best cybersecurity protection by preventing, detecting, and responding to threats. They offer protection against all types of malware, including adware and phishing, as well as tools to speed up your Mac and an updated VPN. Among others, Total Security is the most comprehensive solution. You can foun additiona information about ai customer service and artificial intelligence and NLP.

Please click “Provide more information” and specify your email address (the one you used to contact our customer service). We aim to prevent such occurrences in the future and regain your trust. We appreciate your patience and hope to address these issues satisfactorily.

It wanted to explore the benefits of transitioning away from software licensing and releasing the newest version of its flagship CleanMyMac product through a SaaS model. MacPaw provides software to help Mac users clean, speed up and protect their devices. Shiny new MacPaw Space is ready to embrace you and your team. Conferences, presentations, meetups – any event is possible. Synchronize your API test configurations, make conflict-free changes and get real-time updates.

As a cleanup tool, CleanMyMac X is a better solution than any Bitdefender product. If you comply with all listed requirements and your discount is still not being applied, send an email to our team at and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist. I was using the free 7 day trial so I had access to everything. I tried multiple times and the results were the same each time.

This feature ensures that even private documents are securely deleted rather than just moved to the Trash. As the name suggests, the Large & Old Files feature helps you locate the oldest files that take up the most space on your Mac and allows you to delete them immediately. CleanMyMac is a software that is specifically designed for Mac computers. The latest version of the software is compatible only with Apple computers that have macOS 10.13 High Sierra or a newer version installed. High Sierra was released in 2017 and is compatible with Macs manufactured from late 2009 onwards.

This makes MacKeeper’s customer service more comprehensive than that of other technology companies like MacPaw. Although macOS does provide some cleaning features, no tool can detect and remove junk files and duplicates as effectively as a cleanup software. This is where CleanMyMac and Bitdefender come in, and we’ll help you choose between these two products.

In a test conducted by AV-Test in December 2023, Antivirus for Mac demonstrated 100% effectiveness in detecting widespread and prevalent malware. Furthermore, AV-Comparatives recently published their latest report, in which Total Security achieved a 99.92% protection rate. The lab also awarded it the Advanced+ rating, recognizing it as one of the best antivirus products in the industry.

• We are MacPaw, and we’re striving to innovate and create incredible software for your Mac.
• There’s also been a rise in IT specialists’ salaries, which also indicates the sector’s resilience.
• MacPaw also provides a comprehensive library of resources in the Knowledge Base section.
• On the contrary, this software has been designed specifically to optimize your computer’s performance and does so successfully.
• However, both cybersecurity solutions offer some unique features that aren’t always found in other similar products.
• If you have any issues using one of our codes, our team is on hand to help.

SMRK has invested in companies like AJAX, Preply, Esper Bionics, and Deus Robotics. In 2022, the first year of the full-scale war, its staff actually increased by 22%, and last year saw its personnel grow a further 14%, bringing its total workforce to over 540. It’s also branching out to new areas – in July 2023, MacPaw marked its 15th anniversary with the launch of Moonlock, a cybersecurity division focused on Mac user safety and enhancing security features. This resilience in turn means the Ukrainian IT market has retained its appeal to global investors. Moreover, Ukrainian developers were already well known worldwide for their skills and strong work ethics, making Ukraine a promising hub for software development even in wartime. With employees spanning various time zones, flexibility was crucial.

Admittedly, I was afraid to delete some things because they were not explained well. In my mind, I was thinking, “oooh, what does this mean? What happens if I delete it, and I should not have?” Overall, I would recommend it. I had difficulty running a scan after updating my computer.